Who we are
Our website address is: https://www.virtually-educational.com
WHAT PERSONAL DATA WE COLLECT
We do not collect any personal data from the Heat Pump AR app. It is a training AR app for learning about Air Source Heat Pumps.
CHANGES TO OUR PRIVACY NOTICE
Any changes we may make to our privacy notice in the future will be posted on our website and, where appropriate we will notify you by email. Please check back frequently to see any updates.
SUBJECT ACCESS REQUESTS
We are legally required to act on requests and provide information free of charge with the exception of requests that are manifestly unfounded, excessive or repetitive. If we determine this to be the case we may charge a reasonable fee or refuse to act on the request. We will respond to acknowledge your request and provide the information within one month of receiving your request. Please send your request to our data protection officer at the email address below with subject access request in the subject line.
OUR DATA PROTECTION OFFICER CONTACT DETAILS
Our data protection officer is Nick Dunn. If you have any queries, questions or concerns about your data, how we are handling it, wish to ask us not to process your data or wish to ask us to erase your data, please contact nick.dunn2019@gmail.com.
We are registered as a data controller with the Information Commissioner’s Office and abide by the UK Data Protection Act and GDPR.
TRACKING AND ANALYTICS
OUR WEBSITE
IP addresses, URLs visited, and related information is recorded for all site visitors for the purpose of site traffic analytics and captured as part of normal operation in our server logs. Cookies are used to track sessions, and collect anonymous traffic data. You have the options to enable or disable cookies for this site when you first visit it.
Though Lost Horizon itself does not use cookies in order to track your movement around the web, our websites and apps may contain APIs from third parties. Specifically, our websites use Google Analytics to help analyse how users use the site. The tool uses cookies to collect internet log information and visitor behaviour information in an anonymous form. The information generated by the cookie about your use of the website, including your IP address, is transmitted to Google. This information is then used to evaluate use of our website and to compile statistical reports on website activity.
Our third-party partner, and their privacy policy are as follow:
Google Analytics: https://support.google.com/analytics/answer/6004245?hl=en
OUR CONSUMER IMMERSIVE APPLICATIONS AND GAMES
None of our games or experiences store any personal information. We only store anonymous, aggregated information, although your VR device account will have its own privacy policies applied, such as Facebook or Oculus accounts for accessing Oculus Rift, Oculus Go and Oculus Quest. You are responsible for checking the privacy policies of the devices you use to access Virtually Educational applications and games.
TERMS OF SERVICE
Virtually Educational grants to you a non-exclusive, non-transferable, revocable limited license to use and display the consumer immersive applications games and related software (excluding source and object code) for your personal (or household) non-commercial use by any machine(s) of which you are the primary user. You agree not to use the Service for any other purpose, or to copy or distribute the content of the Service except as specifically allowed in this agreement.
You do not acquire any ownership rights by using our games, downloading material from or uploading material to our site, or by purchasing any virtual goods.
You agree not to copy, redistribute, publish or otherwise exploit material from the Service, except as expressly permitted herein, without the express prior written permission of Virtually Educational.
WAIVER OF LIABILITY
You expressly agree that use of Virtually Educational consumer immersive applications and games is at your sole risk and is provided on an “as is” basis without warranties of any kind, either express or implied, including, but not limited to, warranties of title or implied warranties of non-infringement, merchantability or fitness for a particular purpose (except only to the extent prohibited under the laws applicable to terms of use with any legally required warranty period to the shorter of thirty days from first use or the minimum period required). Without limiting the foregoing, neither Virtually Educational nor its affiliates or subsidiaries, or any of their directors, employees, agents, attorneys, third-party content providers, distributors, licensees or licensors warrant that the service will be uninterrupted or error-free.
Under no circumstances will Virtually Educational be liable to you for more than the amount you have paidVirtually Educational in the ninety (90) days immediately preceding the date on which you first assert any such claim.
REFUND POLICY
For any purchase of digital content products, you agree that Virtually Educational makes those products available to you for download and use immediately after we have accepted your order and once made available, as far as permitted by law, you will have no right to cancel your order or to a “cooling off period”. Otherwise you will be bound by the refund policies offered by the 3rd-party digital storefronts you made the purchase from which operate independently to Virtually Educational.
COPYRIGHT
All website content is copyright (c) Virtually Educational Limited.
Any questions or complaints about our websites, games or items can be resolved by emailing us at nick.dunn2019@gmail.com
CONTACT DETAILS
Company number: 14701804
Registered office: 9 Victoria Cottages, Hove, BN3 2WE